1. Information We Collect

We collect two types of information:

a. Personal Information

When you register, enroll in courses, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing information (credit/debit card, address)

• Login credentials

• Any other info you voluntarily provide

b. Non-Personal Information

We may also collect:

• Browser type and version

• Device information

• IP address

• Location (city, country)

• Pages visited and time spent on site

• Cookies and tracking data

2. How We Use Your Information

We use the collected information to:

• Provide and improve our services

• Process transactions and send receipts

• Communicate with you (course updates, newsletters, support)

• Personalize your experience

• Analyze user trends and improve functionality

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service Providers (e.g., payment processors, hosting partners)

• Legal Authorities when required by law or to protect our rights

• Business Transfers in case of a merger or acquisition

All third-party services are required to maintain confidentiality and protect your data.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Save your preferences

• Understand how users interact with our site

• Track user behavior for analytics

You can manage or disable cookies in your browser settings.

5. Data Security

We take data protection seriously and use industry-standard security measures such as:

• SSL encryption

• Secure servers

• Limited access to personal information

However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal information

• Delete your account/data

• Opt-out of marketing emails

• Request a copy of your stored data

To exercise these rights, contact us at info@crafturskills.com.

7. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it promptly.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless required otherwise by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with a new effective date. We recommend reviewing this page periodically.